Improving Payment Clarity & Flexibility for Our Dealers
Upcoming Changes to Payments & New Credit Card Option
As part of Awake’s continued growth and commitment to improving our dealer experience, we’re making an important update to our banking partnership.
We will be transitioning to U.S. Bank, a change that helps us better support streamlined payments, improved security, and long-term scalability.
What’s Staying the Same
Physical check payments will not be affected, and there’s no change to where checks are sent.
What’s Changing
Electronic payment details will be updated. In early February, our accounting team will begin sharing the new U.S. Bank payment instructions directly with accounting contacts. These new details are expected to go live in March, and our team will follow up by phone to confirm receipt and answer any questions along the way.
New Credit Card Payment Option
We’re excited to introduce a new credit card payment option, coming soon. Once available, invoices will include a secure link to U.S. Bank’s payment portal, allowing dealers to pay by credit card if preferred. A small processing fee will apply—this fee is set and collected by U.S. Bank to cover transaction costs.
Thank you for your continued partnership and trust. These updates are designed to bring greater clarity, flexibility, and convenience to how we work together, and we’re excited to roll them out with you.