Important downloads to provide you guidance on how to care for and maintain your Awake window and door products and protect your product warranty.
Protect your investment by following our plan.
The Awake windows and doors in your home were not a small investment. We want to ensure you do all you can to keep your products performing at a high level of excellence. A consistent maintenance plan is a critical part of keeping all your windows and doors in proper working condition throughout your warranty period.
In these documents available for download below, you’ll find detailed information regarding installation best practices, proper methods to clean your product, hardware adjustments, thermal expansion and condensation in extreme weather, inspection criteria, etc.
Care & Maintenance Guide
This guide provides a detailed explanation how best to care for and maintain your windows & doors to ensure optimal quality and warranty.Download PDF
Extreme Weather Guide
This guide helps explain how our products react to extreme weather, what you can expect, and how to be prepared.Download PDF