Sustaining Engineer

Gilbert, AZ

JOB TYPE

  • Full Time, Salaried (exempt), plus quarterly bonus structure
  • Health, dental, vision, STD, LTD & life insurance benefits available (30-90 day waiting periods apply)
  • 401(k) with 3% company matching (90-day waiting period applies)
  • 80 hours vacation per year (90-day waiting period) plus 40 hours sick time
  • 11 paid holidays per year

SOCIAL SKILLS

  • Ability to receive verbal instructions and to work together with a team to accomplish a common goal.
  • Ability to receive constructive feedback and make necessary changes
  • Ability to ask questions when instructions are unclear.
  • Actively looks for ways to encourage and support others.

TASKS / DETAILED WORK ACTIVITIES

  • Support and maintain existing fenestration product designs, systems, and engineering documentation.
  • Identify opportunities for product, system, and process improvements to enhance quality, performance, manufacturability, and cost.
  • Participate in or own the Engineering Change Order (ECO) process potentially including:
    • Collecting, reviewing, and prioritizing improvement requests.
    • Evaluating technical feasibility, impact, and risk.
    • Supporting or implementing approved changes and ensuring proper documentation.
  • Collaborate cross-functionally with:
    • Sales to support product solutions, field feedback, and customer-driven improvement requests.
    • Service to troubleshoot product issues, analyze failures, and develop corrective actions.
    • Quality to address nonconformances, perform root cause analysis, and support corrective/preventive actions.
    • Manufacturing / Factory Floor to implement design changes, resolve production issues, and improve efficiency.
  • Conduct hands-on incoming product and component inspections as needed.
  • Analyze incoming materials and finished products to identify defects, shortcomings, or performance issues.
  • Support root cause investigations and help define corrective actions.
  • Assist with or lead product testing, validation, and data collection efforts.
  • Provide technical support to internal teams; field issue support increases with experience level.
  • Maintain accurate drawings, BOMs, specifications, and engineering records.
  • Spend time on the factory floor supporting day-to-day production and improvement efforts.
  • Comply with appropriate PPE (personal protective equipment) standards.

CULTURAL AMBASSADOR

  • It is expected that all employees of Awake be ambassadors of the company’s vision statement, which reads: our vision is to awaken a community of gadflies that excite stakeholders by creating innovative solutions to complex problems.
  • Each person must embody and live out our core values:
    • Love
    • Learn
    • Challenge
    • Own
    • Gratitude
  • Must be passionate about our social mission which is focused on reducing recidivism and combatting mass incarceration by creating meaningful second chances and employment opportunities within our company.

REQUIRED JOB SPECIFICATIONS

  • Education: Bachelor’s degree in mechanical engineering or a closely related engineering discipline.
  • Experience:
    • A minimum of 2 years of relevant engineering experience; internships, co-ops, or project experience acceptable for early-career candidates.
    • Effective written and verbal communication skills.
    • Strong mechanical aptitude and interest in hands-on problem-solving.
    • Ability to work cross-functionally in a manufacturing environment.
    • Basic to strong understanding of engineering documentation and change control.
    • Willingness to spend time on the factory floor and engage directly with production teams.

PREFERRED JOB SPECIFICATIONS

  • Experience: 2+ years:
    • Experience supporting manufactured products in a sustaining, product support, or manufacturing-focused role.
    • Familiarity with quality tools such as root cause analysis, corrective actions, and continuous improvement.
    • Experience working directly in a factory or production environment.
    • Fenestration industry experience (windows, doors, glazing systems) is a plus, but not required.

TECHNOLOGY / COMPUTER SKILLS

  • Excellent personal computer skills
  • Proficient in Auto-Cad
  • Proficient in Solid Works
  • Proficient in various Microsoft programs, particularly MS Excel